Contact Us

We're here to help you breathe easy.

Whether you have questions about your HexWell product, need help with filter replacements, or want assistance with your order, our support team is ready to assist you.

🔹 Frequently Asked Questions (FAQ)

• How do I replace my filter?
  Visit our Care Instructions Page for a step-by-step guide or scan the QR code inside your product box.
  
  

• How long does the battery last?
  Battery life varies by model: Lite (12 hours), Plus (16 hours), Pro (24 hours) on a full charge.
  
  

• Where can I register my warranty?
  You can register your product warranty here using the QR code inside your packaging.
  
  

• How often should I replace the filter?
  We recommend changing your filter every 3 months for optimal performance. Subscribe to automatic refills here.
  
  

• What is your return and refund policy?
  Read our Return & Refund Policy for full details. We offer a 30-day satisfaction guarantee.

🔹 Need More Help?

Email Us:
support@hexwelllabs.com
We aim to respond within 24–48 hours.

Call Us:
+1 (800) 123-4567
Monday – Friday | 9:00 AM – 6:00 PM CST

Live Chat:
Coming Soon!

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HexWell Labs Headquarters

1234 Horizon Parkway, Suite 500

Dallas, TX 78701

United States